Política de envío

Shipping Policy

Thank you for shopping with MMESSENTIELS. We are committed to delivering your order as quickly and safely as possible.

Processing Time

All orders are processed within 1–3 business days after payment confirmation. Orders are not shipped or delivered on weekends or public holidays.

If we experience a high volume of orders, shipments may be delayed slightly. In such cases, we will notify you by email.

Shipping Time

Shipping times vary depending on your location:

Europe: 3–7 business days
International: 5–12 business days

Delivery times are estimates and may vary due to customs, carrier delays, or other factors beyond our control.

Shipping Costs

Shipping costs are calculated at checkout based on your location and selected shipping method. Any applicable taxes or duties for international shipments are the responsibility of the customer.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number. Please allow up to 24–48 hours for tracking information to update.

Customs, Duties and Taxes

MMESSENTIELS is not responsible for any customs fees, import duties, or taxes applied to your order. These charges are the responsibility of the customer and are determined by your local customs authority.

Incorrect Address

Please ensure that your shipping address is correct before completing your order. MMESSENTIELS cannot be held responsible for packages delivered to an incorrect address provided by the customer.

If an order is returned due to an incorrect or incomplete address, the customer will be responsible for the reshipping cost.

Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us within 48 hours of delivery so we can investigate the issue with the shipping carrier.

Contact

If you have any questions regarding shipping, please contact us:

📧 info@mmessentiels.com